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| Information Type | Details |
|---|---|
| Company Name | Caecus N.V.; trade name: 1xBet |
| License Authority | Curaçao Gaming Authority; OGL/2024/1262/0493; active |
| Registration Jurisdiction | Curaçao; company number 163779 |
| Support Hours | Contact support through the official 1xBet site; channel hours may vary |
For account questions, the 1xbet casino contact details include [email protected]. Security matters can be directed to [email protected], while partnership enquiries should be sent to [email protected]. The listed support phone is +44 127 325-69-87. Before registering or depositing in South Korea, review the latest terms and regional availability on the official 1xBet site.
Online chat usually replies within minutes; email may take up to 24 hours. Payment reviews and complaints may need 1–3 days, with longer waits during weekends, holidays, or peak periods. Extra documents may be requested. Visit the official 1xbet site for updates.
Fast Chat Response
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Chat is usually fastest during listed hours; email may take longer. Busy periods can delay replies, while resolution may need extra checks.
Include your username or ID, registered email, date and time, game or payment method, transaction number, details, and a screenshot.
Support can check bonus status, explain terms and promo-code options, and review wagering requirements. Ask why an offer was cancelled.
English is the primary option; Korean and other languages may vary by channel. Check the official 1xBet site for translation support.
📩 Use the official 1xBet site or Telegram support for updates, private messages and requests; check replies by schedule.
📝 Contact support first, request a case number, then send a formal complaint with account details and evidence. Allow a written reply before appealing to a senior specialist or regulator.
